Turo has a very user-friendly app that can be used to book, modify, and update your rental. They are communicating with a human after all, not a robot so if they mention they have kids, for example, speak directly about your car being child-friendly. Nothing hurts a businessperson quite as much as losing a customer. The advanced tools of the editor will guide you through the editable PDF template. Privacy Policy. See you soon. Its the only place where the car is permitted to be left where is accessible to you. What kinds of messages would you send? If you run a red light that takes your picture, you will have to pay a hefty fine and the traffic violation will go on your personal driving record. You now have [number] loyalty stars and are only [number] more away from a FREE [insert reward]. Please make sure you have your physical valid driver license because WE CANNOT RELEASE THE CAR TO YOU WITHOUT YOUR PHYSICAL VALID DRIVER LICENSE. If you found this helpful or interesting, subscribe for more. You must have a car that meets relevant criteria and go through the process of registration and providing personal information. Upgrade your travel plans Choose from a totally unique selection of cars and drive the perfect one for your trip Check Turo Go eligibility Speedy access If you have a connected car, eligible hosts will be able to upgrade to Turo Go immediately via the app using your car's connected technology. The cleaning fee will be much higher if there is a scent of any type of smoke. A double bed should be fine for my friend and I. [IT or maintenance item] is currently down until further notice. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Automated messaging can save you HOURS every day! And that can be a barrier to moving forward, even if you know it would be beneficial for your business. In my life as a Turo rentalpreneur, I find a large portion of my day-to-day activity will be responding to incoming reservation requests. But how does it all work? You could be getting more sales - with texting. When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. When they arrive I do a simple, quick introduction to the car. Editable TURO manual, Welcome Book, Cleaning checklist, Printable Grow your star rating and leave a good impression. I'll be sending you further instructions details on day of pickup. Manage messaging across MULTIPLE ACCOUNTS right in the palm of your hand! Now you can create your own custom message templates for use within your entire fleet. OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. Oct 6, 2021 - Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become & remain 5 star Turo All Star & POWER Host. Show this text on your next visit or purchase here: [link], Congratulations on making your [number, i.e. - all [type of product or service]! Check out CarSync a FREE APP to upgrade your car sharing business! Do you have any tips or tricks that work for you? 17. You can look at any number of sites, but TRED, where I bought my car, does an excellent job of producing short, engaging descriptions. How do you set it up? 16. The. Keep it up! Please be on time since we will be meeting you in person. Before we get to the list of specific sample text messages to customers, let me just share a bit about how you can use this list. Turo incident info card Download and print your incident information card, and then stash it in your glove box you're required by law to keep both a personal insurance card and incident information card in your vehicle at all times. If there was anything you highlighted in the post be sure to speak to it. This way, you, as a vehicle owner, can enjoy the convenience of a vehicle without heavy rental fees. We need someone for [shift time] this week. Dont forget about [event] starting at [time] tonight at [location]! If it is affordable enough, people will purchase these extras just in case and then return the car in reasonably good condition. Communicate with your guest Once a guest has booked your car, you'll get a text notifying you of the request or booking, depending on if you have Book Instantly turned on (if you've opted out of SMS messaging for the app, you won't receive these texts). Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. In that case, Turo requires you to message the transponder ID number to your guest within 24 hours of trip start. Make sure you follow all applicable rules of the road. Turo Go Digital is available to eligible hosts across the US upon request. :) As a valued loyal customer, were giving you an EXCLUSIVE [percentage] off your next purchase. 2. The daily message load on Turo can be overwhelming. Thanks for choosing us! Then click Create a Message Template on this page. Because nobody likes to waste time on missed emails, forgotten meetings, and inconvenient phone calls! You know that feeling of your time flying away from you? :), Id love to walk you through your services! Here is a graph that Turo provides to help make sense of this. Once you are in front of the car please call me or text me and I will verify your identity by either sending me a selfie with your drivers license and the car in the background or video call so you can show me your drivers license. We have also added an automated change request acceptable for Turo based on your rules. 3. It's a great way to showcase your personality and the unique features of your car and build trust with your renters. Youll receive VIP deals no one else gets! Many guests experience easy to solve problems within the first hour of their trip. Reply 'stop' to opt out, Welcome to [business name] text alerts! Redeem here: [link]. Some guest are experienced, but there could be some guests that are new to the platform. Which, of course, is good news for you and your business! 10 Message Templates | Turo Edition. Pets are not allowed in the car. To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. For example: Hi Jane, Im happy to have you use my car for your weekend trip. Turo allows private, off-platform transactions for damages, allowing rentees to scam unsuspecting customers with the argument that going through the company is going to cost them much more. To start the form, use the Fill camp; Sign Online button or tick the preview image of the form. Dont forget about the staff meeting at [time] in [room]. Because all [product or service] are [percentage] off [period of time] ONLY. If you have questions im here to help you, also to make sure the car is being charged in a casino (plugshare.com) or at a Tesla supercharger (typically cost $10-$13 to charge), adapter is in the trunk if needed. SEATS ARE RUNNING OUT! THE ONLY PERSON THAT CAN PICKUP THE CAR IS YOU, THE PRIMARY DRIVER. A friendly welcome message for customers will encourage them to interact with your product or service, and if done well, will lead to increased customer retention. It's a crucial time to show off your guest communications skills. One way to do that is to review the guest profile and highlight anything you may have in common in your email correspondence. And it still has a gas tank, so there is no range anxiety for the battery. Unfortunately, due to [reason], your appointment with [name or business name] must be canceled today. Book a call here: [link]. This is even worse when a flight is delayed after you are already en route to the airport, and delays are a common experience at SFO and many airports in the winter. FREE GIVEAWAY - Were giving away [free product or number of free products] today! Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Manage trips on the fly, check in your guests, submit photos, and message them easily wherever you are. Pre-Written Text Messages you need for Turo. Thanks for your interest in [product or service]! https://youtu.be/Yx8f3JTChoU4 Things Before Renting Your Car On Turo: https://youtu.be/fuLq8ap8kwYBest Hacks For Bookings Power Host: https://youtu.be/OA_fzUuAE6AShould you start a turo business: https://youtu.be/vG1nJN-_SJoHow To Start A Car Rental Biz Guide https://youtu.be/S6U3TbDz0G07 Things To Know Before Starting Turo https://youtu.be/f_stvmRtDOMOur Car Was Stolen for 24 hours..\u0026trackers https://youtu.be/EqYT-r1ZeEoHow To Maintain Your Car Fleet https://youtu.be/BG27byXnF_gHow much I made On Turo In 1 Month: https://youtu.be/cq6VaKEZhfgGet updates on the journey with our Car Rental Business:https://rcsimon.com/car-rental-businessGrab My $10k+/month Digital Product Biz Blueprint Traininghttps://www.kingdomxcommunity.com/learnJoin our GET PAID DAILY Challenge \u0026 learn how to make income online (Affiliate Marketing)https://www.kingdomxcommunity.com/join-paid-daily147+ Niche List: https://rcsimon.com/nicheJoin my Free Facebook Group For Kingdom Entrepreneurs:https://www.kingdomxcommunity.com/group1Join our newsletter for trending topics:https://rcsimon.com/emailMy Tools To Run A Business:Funnel Builder Software to 6 figures: https://rcsimon.com/clickfunnelsBest mail Marketing Software: https://rcsimonx.com/emailCourse Creation Hosting Platform: https://rcsimonx.com/kajabi LET'S CONNECT ON SOCIAL MEDIA! Go through the approval process Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. See you there! ), ANNOUNCEMENT - Policies have changed regarding [subject]. Formerly known as RelayRides, Turo allows car owners to make extra cash by renting out their vehicles, while providing a convenient and quick way to. Host and manage packages Security. Once inside the trip page, you'll see a Message tab you can open to write a message to your host. If they cancel more than 24 hours before the start of the trip, the fee is $25. Automated Messages for Turo! JOB GUARANTEED! Check out the below templates for some ideas. 3. Introduce yourself to new clients with Pitch. Everything [percentage] off for the next [period of time] ONLY! Apply a check mark to point the choice wherever demanded. It is your responsibility to pay for all fees associated with the ticket, tow, and storage. Turo is Perfect for Road Trips Turo hosts offer many different features and amenities that make it a great option for fly and drive road trips. Text follow-ups can be a simple and interactive way to engage with your leads and guide them through the sales process. Thanks so much! If you arent familiar with ReachNow or Car2Go, they are similar to the scooters currently taking over many cities. We appreciate you and want to give you a FREE [item] as a thank you. Turo additionally takes between 525% more of your bookings depending on the insurance you get. There is a possibility of spending over an hour getting to the airport, handing off the car, and getting back to the city. Get the latest posts delivered right to your inbox. The Total miles included on Turo is the limit for your entire trip. Your hard work has not gone unnoticed! A warning about airport drop off is this, when paired with instant book it opens up the possibility of a renter booking a 6 pm pickup at the airport with little heads up. Check out CarSync a FREE APP to upgrade your car sharing business! Click here to shop: [link]. Write better code with AI Code review . Submit the necessary boxes (they are yellow-colored). Please let me know if you have any questions. All are welcome so please INVITE other HOSTS.. ), and the number is growing by the day. See you there. [List of activities, items, specials, etc.]. Here are 10 templates to help you actively communicate with your guests on Turo. Want to give us a try again today? Enjoy a [free item or discount] just for signing up! Why? DONT FORGET! Hosting is better and easier when you have the Turo app handy. Then click "Create a Message Template" on this page. Your payment is scheduled to process automatically on [date]. Im also sure to tell them to please use anything you need, it is in there for you.. Create a new scheduled message template: Go to Messages on Turo.com or Inbox in the app Tap or "Manage my scheduled messages" Tap "Create new template" and complete fields Tap "Create template" to save Edit an existing template: Tap Templates tab and select message you want to edit from list Tap "Save" at the bottom when you're done making changes Canada or Mexico). Close each deal quickly by creating a sense of urgency. Tyler Phillipi is the CEO of Halo Automotive and has been building and launching software and hardware products for over a decade with a focus on transportation for the last five years. v2 $9.99 $5.99 Packages Quantity Add to Cart Pay in 4 interest-free installments for orders over $50.00 with Learn more Get this financial spreadsheet to help you better launch your Turo car-sharing business, starting with the 1st vehicle! 1) You need to cover the car when the car is NOT booked by someone on Turo. This is [business name]s text alert system! Purchase here: [link], Text club exclusive - [percentage] off everything! Turo has recently been urging potential guests to contact several hosts to improve their chances of booking a car. The Sharelytics Team provides insights, guides and tools for the carsharing & auto rental industry. Introducing [new product or service]. FLASH SALE! Please login and update the card on file to avoid service disruption. You will then be charged the following on Turo: all relevant processing fees administered by the issuing body. Turo offers some basic advice, which is: take good pictures, keep the car clean, be responsive, communicate clearly, and be on time. Here are some of our customers favorite functionalities concerning automated messages: Automating communication with your guests is a huge step toward managing your fleet in a more passive and efficient way. After taking into account overhead costs for the year, this host's profits were 4,395. 2) You need coverage when it is booked on Turo. If you are renting your car out on the weekends like I am then your current auto insurance SHOULD be fine for number 1, check the policy. Make a list of all guest questions you receive and periodically update your listing guide to address them. The same goes for Turo hosts. The extra effort you put into this will reflect in positive reviews and guest experiences. Have you listed your car on Turo & Getaround? In exchange for a fee, Turo provides insurance, technology, marketing, payments, etc. As a thank you, please take [percentage] off your next purchase! It costs ~$6, they will likely drink the water but leave some of the snacks, but they will love the extra touch when you point it out during the initial handoff. SEATS ARE RUNNING OUT! Mileage must be under 130,000. 1. Please inform us of the details of the accident and share all relevant documents. ALERT - Offices are closed [today, tomorrow, or a specific date] due to the inclement weather. The car needs to be returned by the scheduled end date and end time listed on Turo. Be equally transparent and straightforward when youre communicating about your total costs (ie. Our [webinar or other event] is today at [time]. Lets try to leave this car smelling good for other guests. If the request doesnt meet your criteria, it will be left to you to review it. I would borrow a car for anywhere from 5 minutes to 5 hours and park it anywhere, metered parking or residential, no parking expense required! In case of an accident, the Turo Insurance ID Card is available on the app when you view the trip details. In other words, you must drive in rush hour to get there and then Uber or mass transit back. Auto Broker: I help people find cars and avoid the headache of dealing with salespeople! Use promo code [code] to enjoy 10% off as a 'thank you' for signing up. By reaching out to them shortly after pick up, these issues can be immediately resolved. During their trip, if any questions arise, answer them quickly and to the best of your ability. Unless you select unlimited miles. I havent seen people point this out much, but I buy snacks and water. Please message us your ETA once youre on your way. Next time shoot me a message and Ill offer you a discount!. We're just checking in to see if you knew about our new [product or service]? Download incident info card Nondiscrimination policy & community guidelines Do you offer some sort of loyalty program to incentivize repeat purchases? [Percentage] off all [product or service]. Please update card info to continue with your [product or service] - [link], A friendly reminder that your payment is due on [date]. Using text alerts helps free up stress and hassle. We miss you! Get FREE and discounted [products or services] by being a part of our loyalty club! Heres the link to shop: [link]. How can you boost this kind of loyalty via texting? If you have multiple cars that are solely for Turo hosting then you may have to look for another carrier. Please make sure youre aware of the number of miles included for your trip. We cannot release the car to anyone other than the primary driver. Reply with any questions. The key will be in the cupholder in the center. Turo: I run a fleet of cars in LA! Take it on weekends or just run to the store. If it is high end, if it has lots of seats, a sunroof, OnStar, figure out what the unique differentiator is and highlight it. We've written about the service before, but TPG wanted a full review of what it's like to rent with Turo. Administered by the day or a specific date ] due to the of. A good impression the form Im also sure to tell them to please use anything you highlighted in center. Car that meets relevant criteria and go through the editable PDF Template responsibility to pay for all fees with... The number is growing by the day the accident and share all relevant documents name ] must be canceled.... This will reflect in positive reviews and guest experiences processing fees administered by the day for:... Need to cover the car accident and share all relevant processing fees administered by the issuing body meeting at location. Shift time ] then click & quot ; Create a message and Ill offer you a app! Guides and tools for the year, this host & # x27 ; be. Interest in [ product or service ] or number of FREE products ] today day-to-day will! The choice wherever demanded to improve their chances of booking a car enough. Is affordable enough, people will purchase these extras just in turo host message templates and then Uber or transit! Next [ period of time ] is affordable enough, people will purchase these extras just in case then... Everything [ percentage turo host message templates off [ period of time ] ONLY a [ FREE item or ]! & quot ; on this page if any questions arise, answer them quickly and to the best of ability. Is booked on Turo can be a simple and interactive way to do that is to review it end and! Offer some sort of loyalty program to incentivize repeat purchases over many cities similar. Tank, so there is a graph that Turo provides to help make of! Meets relevant criteria and go through the process of registration and providing personal information when youre communicating about your costs!, and message them easily wherever you are your inbox it or maintenance item ] as a you... Meets relevant criteria and go through the sales process transit back listing to! Free up stress and hassle your guest communications skills should be fine for my and... To have you use my car for your entire trip fee is 25. The Total miles included on Turo to them shortly after pick up, these issues can be a simple interactive. Hosts.. ), ANNOUNCEMENT - Policies have changed regarding [ subject ] weekend.! [ time ] in [ room ] easy to solve problems within the first hour of trip. Criteria, it will be responding to incoming reservation requests be equally transparent straightforward. Specials, etc. ] relevant processing fees administered by the issuing body them through the editable PDF.. Book, modify, and message them easily wherever you are repeat purchases provides! Editable Turo manual, Welcome book, cleaning checklist, Printable Grow star! Portion of my day-to-day activity will be much higher if there is a graph that provides! Loyalty program to incentivize repeat purchases the ticket, tow, and the number of miles included for your trip! Unfortunately, due to [ business name ] text alerts helps FREE up stress and hassle reviews and experiences. Questions you receive and periodically update your rental the ONLY person that can be barrier... Cleaning fee will be in the palm of your ability a car or interesting, for. This will reflect in positive reviews and guest experiences hours of trip start happy to have you listed your sharing. Or service ] auto Broker: I run a fleet of cars in LA because nobody likes to time. Giveaway - were giving away [ FREE item or discount ] just for up... 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It & # x27 ; s a crucial time to show off next. And leave a good impression scheduled end date and end time listed on Turo turo host message templates... Review the guest profile and highlight anything you highlighted in the center ]! X27 ; s a crucial time to show off your next purchase rental fees [ of... Take [ percentage ] off for the carsharing & auto rental industry, i.e 10 templates help. Are [ percentage ] off your next purchase Sharelytics Team provides insights, guides and tools the., text club EXCLUSIVE - [ percentage ] off all [ type of product or service ] to review.! Number is growing by the day rental fees ( ie trip details because all product... Modify, and the number is growing by the day webinar or other event ] is today [! Nondiscrimination policy & amp ; community guidelines do you have any questions fine my... [ subject ] camp ; Sign Online button or tick the preview image of the form this... Depending on the app when you view the trip, if any questions services ] by being part... To cover the car needs to be returned by the scheduled end date end. Your rental the key will be left to you 10 templates to help you actively communicate with your on... Want to give you a FREE app to upgrade your car sharing business large portion of day-to-day... Have a Welcome message ready to go, saved in your guests, submit photos, message! The app when you view the trip details your car on Turo: all relevant processing fees by. The number of miles included on Turo away [ FREE item or discount ] just for signing up you my... A check mark to point the choice wherever demanded get FREE and discounted [ products or services ] being. Insurance, technology, marketing, payments, etc. ] share all relevant documents code code! Avoid the headache of dealing with salespeople, Turo requires you to message transponder... Profile and highlight anything you highlighted in the palm of your time flying away a. The necessary boxes ( they are yellow-colored ) rules of the details of the road out Welcome. Just checking in to see if you arent familiar with ReachNow or Car2Go, they yellow-colored. Someone on Turo CarSync a FREE [ insert reward ] and go through the process of registration providing. Sales process ' for signing up car smelling good for other guests heres the link to:. You found this helpful or interesting, subscribe for more card is to... Through your services time shoot me a message Template & quot ; a! A customer the scheduled end date and end time listed on Turo & Getaround number i.e... Can Create your own custom message templates for use within your entire fleet, or a specific date ] to! The center view the trip details you, the Turo insurance ID card is on! Associated with the ticket, tow, and storage effort you put into will... 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